Quality and certification
BODEN – MATTE, spol. s r.o. quality policy
The quality policy is based on the quality management system in accordance with ČSN EN ISO 9001: 2016.
The basis of our company’s activities is satisfying all customer requirements with the aim of maximum satisfaction.
The main principles of our company are:
• satisfying all customer requirements with the aim of maximum satisfaction
• ensuring the supply of the ordered metallurgical material in the required quality in accordance with customer requirements and relevant legal requirements
• the selection and evaluation of suppliers based on criteria that we set ourselves
• communication with customers is carried out in a comprehensible and mutually acceptable manner
• each employee understands the sense and meaning of their work
• each employee is responsible for the quality of their services and contributes to their achievement by continuously improving them
• all activities are carried out in accordance with the requirements related to the environment and work safety
• we comply with all laws, decrees and generally applicable standards (legislative requirements) set by the state and the EU
Through building and continuously improving the quality system, we achieve greater customer satisfaction as well as further developing our company in this manner
management of BODEN - MATTE, spol. s r.o.
In April 2019 our company was recertified by ITC Zlín, a.s. in accordance with ČSN EN ISO 9001:2016.
In April 2018 our company was certified by ITC Zlín, a.s. in accordance with ČSN EN ISO 9001:2016.
In April 2017 our company was recertified by ITC Zlín, a.s. in accordance with ČSN EN ISO 9001:2009.
In April 2016 our company was recertified by ITC Zlín, a.s. in accordance with ČSN EN ISO 9001:2009.
In April 2015 our company was successfully certified according to ČSN EN ISO 9001:2009.
Audit and certification according to this standard were performed by ITC Zlín, a.s. (Institut pro testování a certifikaci, a. s./Institute for Testing and Certification, Inc), which is a member of the CQS association. CQS is a part of the IQNET organisation, bringing together the most significant companies for quality system certification worldwide.